About US

Lidia Tours is a leading destination and DMC /Destination Management Company/, operating in Bulgaria for over 22 years.

The company was founded in 1992 as a sole proprietor, and in 2012 was registered as a limited liability company. Today Lidia Tours ranks in the top 10 travel agencies in Bulgaria. Since the establishment until now, our main priority is to monitor trends in tourism in order to offer innovative practices and adequate travel solutions.

The services we provide are flexible and tailored to the individual requirements of each client.

We at Lidia Tours follow the maxim that the success of our customers goes together with our own, so that we constantly invest in new technology and staff trainings.


Over the past 10 years we have built a team of young professionals who have a responsible, informed and expert judgment that makes the most useful for building our client's vision on events and traveling.


Lidia Tours is member of IATA, The Bulgarian Association of Travel Agents and World of DMC’s, and a strategic exclusive partner of Ovation and MCI for Bulgaria.


Lidia Tours is recognized by clients, suppliers and industry for the quality and consistency of the service we deliver. 

People are the key to our success. At Lidia Tours, we are proud to have a team of experts committed in providing personal attitude, excellence and efficiency.

The licenses of Lidia Tours for pursuit of travel services are available here:

Travel Agent                                                  Tour Operator’s Responsibility
License № 73                                                 Insurance № 14 100 1315 0000406194 - Armeets Bulgaria
                               

 

It's Important To Know...

How to make reservations?
Reservations for the choosen service could be made through one of the following ways:

  • On the spot at our office
  • Through our company web page - Now it's even easier than before - through the button "Send Inquiry". It's  necessary to fill in all the fields in the reservsation form. As a remark you can write any special requirments regarding your accommodation. After sending your inquiry, our team will process it and contact you.
  • Through phone - With just one phone call to our office you can get information about opportunities on your desired travel, booking a hotel accommodation or trip.
  • Through e-mail - Send your inquiry to our e-mail:  info@lidiatours.com
  • Reservation for hotel accommodation through the biggest system for on-line reservations -  booking.com through our company web page. Reserve now and pay on the spot at the hotel. Without reservation taxes, real on-line availability and real reviews.  You may be asked for a credit card to guarantee the reservation.

Please before proceeding with making reservation get acquinted with the Terms and conditions of Lidia Tours.

 

Payment methods?
The requested services could be paid through one the following ways:

  • Cash at the office of Lidia Tours
  • By bank transfer to the account of Lidia Tours
  • By credit card. Please note that if you pay by credit card the amount is increased by 2% for bank charges
  • Soon through Easypay

 

What documents will be received upon booking?

After specifying the desired service, making a specific request, check for availability and confirmation from the supplier, you will receive detailed information regarding the deadlines for advanced and full payments as well as the cancellation policies.

After full payment for your reservation, you will receive the following set of documents:

  • Invoice for paid service - Please note that the invoices issued by Lidia Tours are simplified.
  • Voucher for reserved service or product - this is the official travel document at home and abroad. It describes all reserved and paid by you services. It is presented to the hotel reception on arrival. Anything not mentioned as a pre-paid should be paid on the spot by you.
  • Contract for organized travel - It describes the conditions for subscription, payment periods, cancellations and penalties. The contract states all reserved services that he the costumer shall pay to the tour operator. Tour operator in turn is obliged to provide them to the customer together with the cost of providing them. The document concludes with the submission of booking and payment of the requested services.
  • A copy of the policy for tour operator liability of Lidia Tours.

 

What documents will be requested upon travel / accommodation?

Requested documents upon travel / accommodation

  • Voucher for the requested service
  • Identity card / international passport - Please make sure you have valid identity document before departure. Travel documents vary for each destination, please familiarize yourself with the requirements of the relevant border authorities.
  • Visa - Upon travel, please meet the visa requirments of the relevant country. Lidia Tours team could assist, but does not guarantee the reciept of a visa. This is determined solely by the diplomatic / consular office.
  • Notarized power of attorney for persons under 18 traveling without one or both parents - original and photocopy that both parents agree the child to travel abroad. In case of death of one or both parents, copy of the death certificate is requeired.
  • Birth certificate is required for persons under 18 years old traveling with two parents with different surenames.
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